Issuance of Individual Number Card

Individual Number Card or My Number Card is a card containing an IC chip, your name, address, date of birth, gender, Individual Number and a photograph. This card can be used for ID, as well as for electronic applications, such as e-Tax, and for obtaining certificates, such as the residence certificate at convenience stores.

Application

If you would like to receive an Individual Number Card, you will need an application form for issuance of the Individual Number Card. The application form is available at the Counter Services Subsections of Regional City Offices. Initial issue of the card is free of charge. The card may be obtained through the following methods:

1. Fill out the application form, sign your name, paste your photo, and send it back in the return envelope.
2. Take your photo by digital camera or smartphone and apply online via the Individual Number application website.
3. You can also apply from some of the ID photo booths available around town.

For further details, please visit the Individual Number Card general website.

How to receive the card

Once your card is ready, the notification letter for the issuance will be sent to you. Call the Regional City Office stated on the letter or make a reservation online to pick up your card at the designated Regional City Office. Bring your ID, notification letter for the issuance, and notification card to the place of issuance to receive the card.

Inquiries

Foreign nationals can contact the multilingual My Number Call Center from 9:30 a.m. to 8 p.m. on weekdays, and 9:30 a.m. to 5:30 p.m. on weekends and national holidays for information in English, Chinese, Korean, Spanish and Portuguese: 0120-0178-27.
In Japanese: 0120-95-0178

Navigation number of Residents Support Section, Shiba Regional City Office: 0570-00-1277
Service in Japanese, English, and Chinese.
Press 1 after the guidance message.
Weekdays, from 8:30 a.m. to 5:15 p.m.
Wednesdays, from 8:30 a.m. to 7 p.m.

My Number Card general website: https://www.kojinbango-card.go.jp (External Link)