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更新日:2020年12月1日

Certificate Issuance during the Holidays

If you need any certificates during the New Year’s holidays, you can receive them by the following methods.

Convenience stores

Available time

6:30 a.m. to 11 p.m.; until December 28 and start from January 4

Closed

December 29 to January 3

Stores

7-Eleven, Lawson, Family Mart, Community Store and Ministop with a multiple copying machine

To receive the certificate, you will need your My Number card or Basic Resident Registration card and PIN number. For more details, please inquire at the Counter Services Subsections of Regional City Offices.

Certificates that can be issued

Certificate of Residence, Certificate of Seal Registration, Certificate of Family Register, last three years of Taxation Certificate and Tax Payment Certificate, Supplementary Certificate of Family Register
*Some services are not available.

Telephone reservation service

Available time

  December January
  26 to 27 28 29 to 31 1 to 3 4
Reservation Closed 8:30 a.m. to 4 p.m. Closed Closed 8:30 a.m. to 4 p.m.
Pick-up 9 a.m. to 5 p.m. 5:15 to 8 p.m. 5:15 to 8 p.m.

Certificates that can be issued

Certificate of Residence and Certificate of Seal Registration Appointments and receipt of the certificate must be made in person and cannot be made by proxies.

How to make an appointment and receive certificates

Please make an appointment by phone in person by 4 p.m. on weekdays at Regional City Offices. Please note that the place where you call differ according to the pick-up venues for certificates.
To pick up the document, you need to show the same ID as you mentioned in your appointment. An issuance fee of 300 yen per copy will also be required. Please bring exact change.

Appointment reservation counters & pick-up venue

Reservation Pick-up Venue
Shiba Regional City Office 03-3578-3144 Minato City Hall 1F, Night
duty room
Azabu Regional City Office 03-3583-4151 Azabu Civic Center
Akasaka Regional City Office 03-5413-7011 Akasaka Civic Center
Takanawa Regional City Office 03-5421-7611 Takanawa Civic Center
Shibaura-konan Regional City Office 03-3456-4151 Gender Equality Center "Libra"
Shibaura-konan Regional City Office
Daiba Annex
03-5500-2351 Daiba Civic Center

Inquiries

Minato Call - City Information Service

Tel: 03-5472-3710

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