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更新日:2021年1月1日

Process of consultation and consultation services during the influenza and COVID-19 epidemic

We will introduce the process of consultation and consultation services for people who are worried if you are influenza or COVID-19

Process of Consultation

  1. People who has symptoms such as fevers, coughing, fatigue, consult a home doctor or a medical institution. You can search the medical institutions in your area through the Tokyo Medical Facilities Consultation Services “Himawari” website.
    https://www.himawari.metro.tokyo.jp/ (External Link)
  2. People who has symptoms and are unsure which medical institution to consult with, call Tokyo Fever Consultation Center and they will let you know medical institution which provides treatments.
    Hours: Available 24 hours a day, Tel: 03-5320-4592
  3. People who are close contacted person and doesn’t have any symptoms or people who wants to know general questions please contact or find out the information below.
  • Minato Public Health Center Telephone Consultation
    For people who lives, works, or study in Minato City
    Hours: Weekdays 8:30 a.m. to 5:15 p.m.; January 3, 10 a.m. to 4 p.m. (closed January 1
    and 2), Tel: 03-3455-4461, Fax: 03-3455-4460
  • [Minato City Website] Latest information about COVID-19 in Easy Japanese
    https://www.city.minato.tokyo.jp/hokenyobou/yasanichi.html (External Link)
    Tokyo Metropolitan Telephone Consultation Service/ Novel Coronavirus Call Center
    Available in Japanese, English, Chinese and Korean
    Hours: Monday to Sunday, 9 a.m. – 10 p.m., Tel: 0570-550571, Fax: 03-5388-1396

Inquiries

Public Health and Disease Prevention Subsection for general questions

Tel: 03-6400-0081, Fax: 03-3455-4460

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