Process of consultation and consultation services during the influenza and COVID-19 epidemic
We will introduce the process of consultation and consultation services for people who are worried if you are influenza or COVID-19
Process of Consultation
- People who has symptoms such as fevers, coughing, fatigue, consult a home doctor or a medical institution. You can search the medical institutions in your area through the Tokyo Medical Facilities Consultation Services “Himawari” website.
https://www.himawari.metro.tokyo.jp/ (External Link)
- People who has symptoms and are unsure which medical institution to consult with, call Tokyo Fever Consultation Center and they will let you know medical institution which provides treatments.
Hours: Available 24 hours a day, Tel: 03-5320-4592
- People who are close contacted person and doesn’t have any symptoms or people who wants to know general questions please contact or find out the information below.
- Minato Public Health Center Telephone Consultation
For people who lives, works, or study in Minato City
Hours: Weekdays 8:30 a.m. to 5:15 p.m.; January 3, 10 a.m. to 4 p.m. (closed January 1
and 2), Tel: 03-3455-4461, Fax: 03-3455-4460
- [Minato City Website] Latest information about COVID-19 in Easy Japanese
https://www.city.minato.tokyo.jp/hokenyobou/yasanichi.html (External Link)
Tokyo Metropolitan Telephone Consultation Service/ Novel Coronavirus Call Center
Available in Japanese, English, Chinese and Korean
Hours: Monday to Sunday, 9 a.m. – 10 p.m., Tel: 0570-550571, Fax: 03-5388-1396
Public Health and Disease Prevention Subsection for general questions
Tel: 03-6400-0081, Fax: 03-3455-4460