Certificate Issuance during the Holidays

If you need any certificates during the New Year’s holidays, you can receive them by the following methods.

Convenience stores

Available time

6:30 a.m. to 11 p.m., until 12/26 and starting from 1/7

Closed

12/27 to 1/6

Stores

7-Eleven, Lawson, Family Mart, and Ministop with a multiple copying machine
To receive the certificate, you will need your My Number card or Basic Resident Registration Card and PIN number.

Certificates that can be issued

Certificate of Residence, Certificate of Seal Registration, Certificate of Family Register, last three years of Taxation Certificate and Tax Payment Certificate, Supplementary Certificate of Family Register *Some services are not available.

https://www.city.minato.tokyo.jp/shibamadochou/kurashi/todokede/2015-1konbini.html

Telephone reservation service

Available time

	December			January
	21 to 22, 28	23 to 27	29 to 31	1 to 3	4 to 5	6
Reservation	Closed	8:30 a.m. to 4 p.m.	Closed	Closed	Closed	8:30 a.m. to 4 p.m.
Pick-up	9 a.m. to 5 p.m.	*5:15 to 8 p.m.			9 a.m. to 5 p.m.	*5:15 to 8 p.m.

*For pick-up, available from 7 to 8 p.m. on 12/25, except for Daiba Civic Center

Certificates that can be issued

Certificate of Residence and Certificate of Seal Registration
Appointments and receipt of the certificate cannot be made by proxies.
Seal Registration card must be presented when receiving Certificate of Seal Registration. Certificate of Residence with My Number or residence number is unavailable.

https://www.city.minato.tokyo.jp/shibamadochou/kurashi/todokede/shomesho/denwa.html

How to make an appointment and receive certificates

Please make an appointment by phone by 4 p.m. on weekdays at Regional City Offices. Please note that the place to call differs according to the pick-up venues for the certificates. To pick up the document, you need to show the same ID as you mentioned in the appointment.

Appointment reservation counters & pick-up venue

Reservation		Pick-up Venue
Shiba Regional City Office	03-3578-3144	Minato City Hall 1F, Night duty room
Azabu Regional City Office	03-3583-4151	Azabu Civic Center
Akasaka Regional City Office	03-5413-7011	Akasaka Civic Center
Takanawa Regional City Office	03-5421-7611	Takanawa Civic Center
Shibaura-konan Regional City Office	03-3456-4151	Gender Equality Center "Libra"
Daiba Annex of Shibaura-konan Regional City Office	03-5500-2351	Daiba Civic Center